Tax Assistance options offered during Covid

Below are some organizations for you to file your taxes. Whether it's by appointment only or walk-ups.

United Way of Palm Beach County's Taxes Filed Free Program

United Way of Palm Beach County’s Taxes Filed Free program partners with the Internal Revenue Service (IRS) to provide free, confidential, and secure preparation and e-filing of tax returns to qualified taxpayers. To qualify, taxpayer’s income must have been $66,000 or less in 2020. You may be eligible for up to $6,660 in Earned Income Tax Credits (EITC).

Due to COVID-19, United Way of Palm Beach County will offer free tax preparation services by appointment only following recommendations from the CDC and Florida Department of Health. Face masks are required at all locations.

AARP Foundation Tax-Aide

AARP Foundation Tax-Aide provides in-person and remote tax assistance free of charge to anyone, with a special focus on taxpayers who are 50 or older or who have low to moderate income. Tax-Aide volunteers are trained and IRS-certified every year to make sure they know about and understand the latest changes and additions to the tax code. Tax help is provided in safe environments using a variety of methods based on a number of factors, including where you are located, COVID-19 spread, and volunteer availability. As methods vary by location, please contact your specific library branch for details regarding your location’s process this year.

Gardens Branch

Walk-ups only on these days:

(561) 626-6133 Get Directions

Okeechobee Boulevard Branch

  1. No walk-ups will accepted this this year. Instead, clients will come in and pick up an in-take packet.
  2. They will fill out the packet at home and call the number on the packet to make an appointment.
  3. They will come back to the library for their appointment (Thursday or Friday) and have their documents scanned.
  4. They will be contacted for a follow-up appointment within the week.
  5. Clients then return for a brief in-person tax return review.
(561) 233-1880 Get Directions